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Best Price Guarantee

Best Price Guarantee

To claim your price match, please contact us on 01202 769554 or email:

Coronavirus Delivery Update
Delivery Update
Just to let you all know that I will be working as usual.

For functions May onward, I can despatch your orders ASAP if you require.
At present all parcel operations continue as normal. All DPD Local depots and hubs are working as normal and they have no closures affecting any of their sites.

Engraved Glassware operations are now back to fully functioning.

14 day Money Back Guarantee
Our products are manufactured to the highest quality and we aim for complete satisfaction. We guarantee to exchange merchandise or refund your money (excluding any postage costs) if you are not completely satisfied.
If the gifts have been wrapped we will deduct £1.00 per item for the cost of the paper and labour and £9.25 + vat per box for our shipping costs.
The goods must be returned in their original condition and packaging within 14 days of purchase. Please telephone 01202 769554 for instructions on returning damaged or unsatisfactory items.

PLEASE NOTE - Excludes engraved or personalised items and special orders which do not appear in our catalogue or on our website) and rings (these are made to order) and due to hygiene reasons, earrings can only be exchanged or refunded if they are found to be faulty. Any delivery charges will not be refunded and you are responsible for any delivery costs to return the goods to our office.