Best Price Guarantee
To claim your price match, please contact us on 01202 769554 or email: email@example.com
Coronavirus Delivery Update
Just to let you all know that I will be working as usual unless the government says otherwise.
All orders which have been paid in full and the function is March and April, I will despatch these as soon as they are wrapped within the next 10 days or prior to your function date.
For functions at Bournemouth hotels, this weeks they will be delivered direct to the hotel and from next week I will send them to your home address (unless you say otherwise)
For functions May onward, I can despatch your orders ASAP if you require.
At present all parcel operations continue as normal. All DPD Local depots and hubs are working as normal and they have no closures affecting any of their sites.
If the situation worsens and your event date is changed then I am happy to transfer your order & payment to the new date.
If you do have to cancel your order then unfortunately the deposits are non-refundable (unless cancelled by myself)
I trust you all understand I bought your stock in and allocated it to you. I have had to pay my suppliers and being a small company I cannot absorb the costs of cancellations.
Thank you for everyone's understanding.
I will be out of the office on Wednesday as I am collecting my son from university, I can still answer any calls and emails.
I wish everyone the best in these difficult times.
14 day Money Back Guarantee
Our products are manufactured to the highest quality and we aim for complete satisfaction. We guarantee to exchange merchandise or refund your money (excluding any postage costs) if you are not completely satisfied.
If the gifts have been wrapped we will deduct £1.00 per item for the cost of the paper and labour and £9.25 + vat per box for our shipping costs.
The goods must be returned in their original condition and packaging within 14 days of purchase. Please telephone 01202 769554 for instructions on returning damaged or unsatisfactory items.
PLEASE NOTE - Excludes engraved or personalised items and special orders which do not appear in our catalogue or on our website) and rings (these are made to order) and due to hygiene reasons, earrings can only be exchanged or refunded if they are found to be faulty. Any delivery charges will not be refunded and you are responsible for any delivery costs to return the goods to our office.